Compliance as Business Benefit: Mission Possible. How Not to Lose Customers Because of KYC?

04.02.2020, 11:40-12:30

All financial institutions are obliged to perform additional actions while boarding and dealing with their customers. And that is not always in line with the business processes as all additional steps and interaction with customers increases the churn rate. How to make an obligation a benefit and advantage in front of others? How not to lose the customers because of KYC and CDD?